Managed Services
Professional IT Management & Support
Focus on your business while we manage your IT infrastructure. Expert technicians provide 24/7 monitoring, remote hands support, and comprehensive server management from Miami's premier datacenters.
Managed services we provide
24/7 Monitoring
Continuous monitoring of your servers and network infrastructure with immediate alerting.
- Real-time performance monitoring
- Proactive issue detection
- Automated alerting systems
- Custom monitoring dashboards
Remote Hands
On-site technical support when you need physical access to your equipment.
- Hardware troubleshooting
- Cable management
- Equipment installation
- Basic maintenance tasks
Security Management
Comprehensive security monitoring and management for your infrastructure.
- Firewall management
- Intrusion detection
- Security patch management
- Compliance monitoring
Server Management
Complete server administration and maintenance services.
- OS updates and patching
- Performance optimization
- Backup management
- Database administration
Choose Your Support Level
Select the managed services package that best fits your business needs and budget.
Basic Support
Starting at $99/month
- Business hours support (8AM-6PM EST)
- Email and phone support
- Basic monitoring alerts
- Monthly performance reports
- Best effort response time
Ideal for: Small businesses with non-critical applications
Standard Support
Starting at $299/month
- 24/7 phone and email support
- Comprehensive monitoring
- Remote hands support (2 hours/month)
- Proactive maintenance alerts
- 4-hour response time SLA
Ideal for: Growing businesses with important applications
Premium Support
Starting at $599/month
- Dedicated account manager
- 24/7 priority support
- Unlimited remote hands
- Custom monitoring setup
- 1-hour response time SLA
Ideal for: Enterprise clients with mission-critical systems
Expert Technicians You Can Trust
- Certified professionals with 10+ years experience
- 24/7/365 availability with guaranteed response times
- Security clearances and background checks
- Proactive monitoring prevents issues before they occur
Team Certifications
ITIL Certified
IT Service Management best practices
Cisco Certified
Network infrastructure expertise
Microsoft Certified
Windows server administration
Linux Professional
Linux system administration
VMware Certified
Virtualization platform management
AWS Certified
Cloud infrastructure management
Service Highlights
24/7 Availability
Round-the-clock monitoring and support
Expert Support
Certified technicians ready to help
Proactive Monitoring
Issues resolved before impact
Custom Solutions
Tailored to your specific needs
Ready to Outsource Your IT Management?
Let our expert technicians handle your infrastructure so you can focus on growing your business.